testimonials= [ { "ID" : "37", "Content" : "

I recently ordered and received a Badge and tri-fold wallet from your firm and I just wanted to let you know that it is absolutely beautiful. I have seen Smith & Warren badges made on \"How It's Made\" on the History Channel, but I am just in total awe at the workmanship and quality. Thanks!

", "Content_Plain" : "I recently ordered and received a Badge and tri-fold wallet from your firm and I just wanted to let you know that it is absolutely beautiful. I have seen Smith & Warren badges made on \"How It's Made\" on the History Channel, but I am just in total awe at the workmanship and quality. Thanks!", "Name" : "Edward W.", "URL" : "", "Company" : "Katy, TX" }, { "ID" : "1", "Content" : "Just a short note to let you know I am very pleased with the Smith & Warren team.  Dawn is great to work with and always is willing to help us.  Also I would like to thank everyone at your company for all the referrals you have given us.
 
We have grown a lot in the past few years and it is comforting to know that Smith & Warren is there for us", "Content_Plain" : "Just a short note to let you know I am very pleased with the Smith & Warren team.  Dawn is great to work with and always is willing to help us.  Also I would like to thank everyone at your company for all the referrals you have given us.
 
We have grown a lot in the past few years and it is comforting to know that Smith & Warren is there for us", "Name" : "Dealer", "URL" : "", "Company" : "New York" }, { "ID" : "25", "Content" : "

To Sal and everyone envolved,

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Everyone here and my customer would like to thank you so much for rushing that Dept. of Corrections retirement badge as fast as you did.  Our customer fell increasingly ill with cancer and his fate is coming faster than expected.  Getting the badge in his family's hands meant the world to them and him.

Again, i know it is very difficult to rush items like badges because factory issues and procedures. You have gone above and beyond what is expected of you.  Thank you again.

", "Content_Plain" : "To Sal and everyone envolved,\nEveryone here and my customer would like to thank you so much for rushing that Dept. of Corrections retirement badge as fast as you did. Our customer fell increasingly ill with cancer and his fate is coming faster than expected. Getting the badge in his family's hands meant the world to them and him.\n\nAgain, i know it is very difficult to rush items like badges because factory issues and procedures. You have gone above and beyond what is expected of you. Thank you again.", "Name" : "Authorized Smith & Warren Dealer", "URL" : "", "Company" : "Michigan" }, { "ID" : "40", "Content" : "

I am sorry it has taken me so long to send this email, but I just wanted to say thank you for the awesome work you/your company has done on our new badge.  IT IS AWESOME!  Ya’ll (you guys) have done an outstanding job.  We are very impressed with the detail you have put into this piece of art.  I would without a doubt recommend your company to anyone who wears the “Badge”.  I just can’t say enough about it. 

", "Content_Plain" : "I am sorry it has taken me so long to send this email, but I just wanted to say thank you for the awesome work you/your company has done on our new badge. IT IS AWESOME! Ya’ll (you guys) have done an outstanding job. We are very impressed with the detail you have put into this piece of art. I would without a doubt recommend your company to anyone who wears the “Badge”. I just can’t say enough about it. ", "Name" : "Lieutenant E", "URL" : "", "Company" : "South Carolina" }, { "ID" : "48", "Content" : "

Sirs, Today I received my new  Patriot SASS Badge in the mail. I would

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like to let you know that this is one of the finest made products that

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I have purchased in a very long time. I am glad to see that \"Made In

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America\" is still available. I did not know that this quality of

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workmanship even existed anymore. I hope that there will be thousands

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more of your badges purchased, someone needs to spread the word that

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American quality products such as yours are still available. Keep up the good work.

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", "Content_Plain" : "Sirs, Today I received my new Patriot SASS Badge in the mail. I would \nlike to let you know that this is one of the finest made products that \nI have purchased in a very long time. I am glad to see that \"Made In \nAmerica\" is still available. I did not know that this quality of \nworkmanship even existed anymore. I hope that there will be thousands \nmore of your badges purchased, someone needs to spread the word that \nAmerican quality products such as yours are still available. Keep up the good work.\n \n ", "Name" : "Kid Tumbleweed - SASS", "URL" : "www.sassnet.com", "Company" : "SASS" }, { "ID" : "14", "Content" : "Dear Smith & Warren,
After reading some testimonials on the company I felt compelled to write. Many of the remarks were my feelings all along, but I realized that I had probably not made the folks at S&W aware. You guys truly are special. When I met Helena at SHOT show New Orleans a few years ago, my booth visit was short but long lasting- I'm still a customer! That attitude of service that was projected that day has never changed-only grown better. What a CAN-DO company from the top on down-not a slacker in the bunch, and a great product to boot! Thanks to Helena, Dawn & Lee, as well as all the crew behind the scenes that I may never know- we salute you.
P.S. - I left out comments about the dealer web-site. It is equally impressive and very useful to a dealer", "Content_Plain" : "Dear Smith & Warren,\nAfter reading some testimonials on the company I felt compelled to write. Many of the remarks were my feelings all along, but I realized that I had probably not made the folks at S&W aware. You guys truly are special. When I met Helena at SHOT show New Orleans a few years ago, my booth visit was short but long lasting- I'm still a customer! That attitude of service that was projected that day has never changed-only grown better. What a CAN-DO company from the top on down-not a slacker in the bunch, and a great product to boot! Thanks to Helena, Dawn & Lee, as well as all the crew behind the scenes that I may never know- we salute you.\nP.S. - I left out comments about the dealer web-site. It is equally impressive and very useful to a dealer", "Name" : "Steve Gallimore", "URL" : "", "Company" : "Sharpstuff USA, Pensacola, FL" }, { "ID" : "4", "Content" : "Last month we had one of our customers order one of your badges, S36B.  When it came in and he picked it up he was extremely pleased and happy with it as were we!!  He related to us how pleased he was with the design of the badge, the promptness in which he received it, the Quality of the badge, and also the great price!  When this customer came in and picked up the S36B he was so pleased that I felt compelled  to pass on the good news of one extemely satisfied customer to ALL of you at Smith & Warren!!!  Later I spoke with one of your employees named \"Lee\", about a previous order I believe, and I just want to say that he was very helpful, very polite and courteous and took his time to assist me with my order and problem.  Often we in business only hear of the bad and pugnacious employees when there is a complaint or some other type of adversity of some kind.  It was very refreshing to speak with \"Lee\" and I just felt you should know this.", "Content_Plain" : "Last month we had one of our customers order one of your badges, S36B.  When it came in and he picked it up he was extremely pleased and happy with it as were we!!  He related to us how pleased he was with the design of the badge, the promptness in which he received it, the Quality of the badge, and also the great price!  When this customer came in and picked up the S36B he was so pleased that I felt compelled  to pass on the good news of one extemely satisfied customer to ALL of you at Smith & Warren!!!  Later I spoke with one of your employees named \"Lee\", about a previous order I believe, and I just want to say that he was very helpful, very polite and courteous and took his time to assist me with my order and problem.  Often we in business only hear of the bad and pugnacious employees when there is a complaint or some other type of adversity of some kind.  It was very refreshing to speak with \"Lee\" and I just felt you should know this.", "Name" : "Dealer", "URL" : "", "Company" : "California" }, { "ID" : "38", "Content" : "

I picked up the badge I ordered from my police supply dealer a few days ago. All I can say is, wow!!! Even though they are a Smith & Warren dealer, everyone commented on how beautiful the selection I decided on actually turned out. Very detailed. It was the M261D, Sil-Ray & Gold-Ray Panels and full color state seal. A nice selling point of the product was the warranty. I look forward to many years of use from this finely crafted product.

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Keep up the good work!!

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", "Content_Plain" : "I picked up the badge I ordered from my police supply dealer a few days ago. All I can say is, wow!!! Even though they are a Smith & Warren dealer, everyone commented on how beautiful the selection I decided on actually turned out. Very detailed. It was the M261D, Sil-Ray & Gold-Ray Panels and full color state seal. A nice selling point of the product was the warranty. I look forward to many years of use from this finely crafted product.\n \nKeep up the good work!!\n ", "Name" : "JIm R", "URL" : "", "Company" : "Jackson, MS" }, { "ID" : "20", "Content" : "The customer in MN was ecstatic! Their actual words, “If we had known how Smith & Warren operated 10 years ago…we would have only done business with them. In the future, we will only do business with them.”", "Content_Plain" : "The customer in MN was ecstatic! Their actual words, “If we had known how Smith & Warren operated 10 years ago…we would have only done business with them. In the future, we will only do business with them.”", "Name" : "Authorized Dealer, Minnesota", "URL" : "", "Company" : "" }, { "ID" : "36", "Content" : "

You have out done yourselves.  I am very pleased with my badge. The craftsmanship and attention to detail is remarkable. I am a repeat customer and will continue patronage as my business grows. Thanks for making me look good.

", "Content_Plain" : "You have out done yourselves. I am very pleased with my badge. The craftsmanship and attention to detail is remarkable. I am a repeat customer and will continue patronage as my business grows. Thanks for making me look good.", "Name" : "Chief S.", "URL" : "", "Company" : "New York" }, { "ID" : "13", "Content" : "Dear Smith & Warren,
Thank you for over 5 years of incredible service and support. We wanted to take a moment to let you know how much we appreciate the service your staff provides and the quality of the products you manufacture. Over the years we have called on your company to provide us with assistance on complicated projects and/or to meet special customer deadlines. You have come through every time. No supplier has a more friendly and competent staff. The quality of your finished products is truly incredible. We are constantly receiving feedback from customers regarding the superior quality of the badges compared to other manufacturers in the industry. Once someone purchases their first Smith & Warren badge they quickly loyal customers.
We have personally witnessed your company grow and develop into a leading national badge manufacturer. We are proud to promote and distribute your products and look forward to many successful years working together ", "Content_Plain" : "Dear Smith & Warren,\nThank you for over 5 years of incredible service and support. We wanted to take a moment to let you know how much we appreciate the service your staff provides and the quality of the products you manufacture. Over the years we have called on your company to provide us with assistance on complicated projects and/or to meet special customer deadlines. You have come through every time. No supplier has a more friendly and competent staff. The quality of your finished products is truly incredible. We are constantly receiving feedback from customers regarding the superior quality of the badges compared to other manufacturers in the industry. Once someone purchases their first Smith & Warren badge they quickly loyal customers. \nWe have personally witnessed your company grow and develop into a leading national badge manufacturer. We are proud to promote and distribute your products and look forward to many successful years working together", "Name" : "Alan R. Dennis, President", "URL" : "http://www.epolicesupply.com", "Company" : "EPoliceSupply.com" }, { "ID" : "5", "Content" : "At the beginning of the year, we decided we wanted a new look for our agency's badge. Being a small but specialized agency, we wanted something distinctive that would set our badge apart from other agencies within our region. We submitted a design to a number of badge manufacturers, including Smith & Warren. We had the quickest reply from Smith & Warren, and after several exchanges of ideas and modifications to our design, we agreed upon a design for a sample badge. The example badge arrived in a little less than four weeks, and was immediately accepted as the new look we wanted. An order was placed shortly afterwards for several more badges, including custom-fit cases, which arrived in the same short time-frame. The badge finish and appearance is great, and the quality is top of the line. During the whole process, from design to pricing through delivery and follow-up, the staff at Smith & Warren was the most responsive and helpful of any badge company I have dealt with in my 23 year career.", "Content_Plain" : "At the beginning of the year, we decided we wanted a new look for our agency's badge. Being a small but specialized agency, we wanted something distinctive that would set our badge apart from other agencies within our region. We submitted a design to a number of badge manufacturers, including Smith & Warren. We had the quickest reply from Smith & Warren, and after several exchanges of ideas and modifications to our design, we agreed upon a design for a sample badge. The example badge arrived in a little less than four weeks, and was immediately accepted as the new look we wanted. An order was placed shortly afterwards for several more badges, including custom-fit cases, which arrived in the same short time-frame. The badge finish and appearance is great, and the quality is top of the line. During the whole process, from design to pricing through delivery and follow-up, the staff at Smith & Warren was the most responsive and helpful of any badge company I have dealt with in my 23 year career.", "Name" : "Dealer", "URL" : "", "Company" : "Salisbury, NC" }, { "ID" : "29", "Content" : "

A BIG THANK YOU for you and your staff on processing this order. The customer came in today to pick up the order and was very happy. Their installation dinner is this weekend and the new badges will be handed out. Thanks for pushing the order through, working with Smith and Warren is a pleasure, very professional.

", "Content_Plain" : "A BIG THANK YOU for you and your staff on processing this order. The customer came in today to pick up the order and was very happy. Their installation dinner is this weekend and the new badges will be handed out. Thanks for pushing the order through, working with Smith and Warren is a pleasure, very professional. ", "Name" : "Smith & Warren dealer", "URL" : "", "Company" : "NY" }, { "ID" : "6", "Content" : "Last week, I ordered a nameplate for a fireman who is graduating from the fire academy this week.  His mother had inadvertently thrown away his issue nameplate from the department because it was wrapped in a packing slip.
 
When he told his chief of his dilemma, he was told in no uncertain terms to have one by graduation or \"else\".  His mother called me in a panic.
 
I asked that you ship this item so that it arrived today, April 7.  I resisted the urge to call and check on the order status, knowing that you always come through.
 
Tonight, I called the customer, the fireman's mom.  She was so happy.  She said the nameplate actually arrived on Monday, the 5th and that was lucky because he had to have his department photo taken on Tuesday.  She said she was going to recommend us to anyone who might need badges, etc.
 
Thank you so much for all you do and your integrity.  You always seem to come through in a pinch.  Your dedication to your job and your devotion to customers makes you a great asset to Smith & Warren.  
 
And thank you for taking care of this order.  For a measly nameplate order, you could just as well have said \"nope, can't do it\".  I am glad to be associated with Smith & Warren, which takes a \"we're human\" attitude instead of \"we're a big corporation, we cannot manage anything out of the ordinary\".", "Content_Plain" : "Last week, I ordered a nameplate for a fireman who is graduating from the fire academy this week.  His mother had inadvertently thrown away his issue nameplate from the department because it was wrapped in a packing slip.
 
When he told his chief of his dilemma, he was told in no uncertain terms to have one by graduation or \"else\".  His mother called me in a panic.
 
I asked that you ship this item so that it arrived today, April 7.  I resisted the urge to call and check on the order status, knowing that you always come through.
 
Tonight, I called the customer, the fireman's mom.  She was so happy.  She said the nameplate actually arrived on Monday, the 5th and that was lucky because he had to have his department photo taken on Tuesday.  She said she was going to recommend us to anyone who might need badges, etc.
 
Thank you so much for all you do and your integrity.  You always seem to come through in a pinch.  Your dedication to your job and your devotion to customers makes you a great asset to Smith & Warren.  
 
And thank you for taking care of this order.  For a measly nameplate order, you could just as well have said \"nope, can't do it\".  I am glad to be associated with Smith & Warren, which takes a \"we're human\" attitude instead of \"we're a big corporation, we cannot manage anything out of the ordinary\".", "Name" : "Dealer", "URL" : "", "Company" : "Texas" }, { "ID" : "24", "Content" : "

Lee, Recently one of our customer's fireman passed away and they wanted a badge for the showing. This badge had to be here for the showing within 2 days. I knew of only one company that would do this and contacted Smith and Warren. I talked to Sal and he responded as I knew he would.  Both he and Erin went out of their way to make sure the customer received the badge. We even had to make a change in the badge during production but Sal and Erin came through.  Please thank them for their great service and we look forward to doing more business with Smith and Warren in the future.

", "Content_Plain" : "Lee, Recently one of our customer's fireman passed away and they wanted a badge for the showing. This badge had to be here for the showing within 2 days. I knew of only one company that would do this and contacted Smith and Warren. I talked to Sal and he responded as I knew he would. Both he and Erin went out of their way to make sure the customer received the badge. We even had to make a change in the badge during production but Sal and Erin came through. Please thank them for their great service and we look forward to doing more business with Smith and Warren in the future.", "Name" : "Authorized Smith & Warren Dealer", "URL" : "", "Company" : "Indiana" }, { "Content" : "", "Content_Plain" : "", "Name" : "", "URL" : "", "Company" : ""} ]